How to Send Your Reel to Us
Fill out Reel Repair Form
Please print and fill out ONE Repair Form per reel.
CANNOT be completed on a cell phone!
Please enclose the all the necessary papers with your reel(s), and send Via:
Doug's Reel Repair
1717 E. Perkins Ave Suite 300
Sandusky, Ohio 44870
Rush Service
When you need to get back on the water, for an additional $25.00 extra (MAX 2 REELS) we can offer a 7-DAYS OR LESS turnaround. Rush service can only be offered when parts are not required.
Shipping to you
Shipping rates vary according to the weight of the package and your zip code. ALL PACKAGES will be shipped via USPS or UPS Ground, whichever is most affordable. Typical charge is approximately $8-$10 for one reel depending on shipping destination within the 48 U.S. States. Extra services such as expedited shipping or signature required will be extra upon customers request.
Rates are applicable for domestic orders inside the U.S. and its territories. Special shipping requests will be subject to additional fees.
- Custom Rods: All components must be paid for up-front, before ordering. The remaining balance plus any additional charges are due upon shipment.
- Reel Cleaning and Repair: Parts must be paid up-front before they are ordered. Balance of repair will be due at time of shipping or pick-up.
- Cash/ online Debit/Credit cards/ and Venmo accepted. ($3 Service Charge added for Paypal credit card payments).
NEW! Customers now have the ability to monitor their repair progress at any time, from the moment it's shipped until it arrives back at your doorstep. We are proud to be the sole facility in the nation that provides this feature as part of our service. Simply select "Customer Live Repair Tracking" from the menu above to get started.
If you have any questions, please feel free to contact us at:
dougsreelrepair@gmail.com
(330) 412-2320